1. Not Legal Advice — Critical Disclaimer

PaperLens is an AI-powered document comprehension tool. It is NOT a law firm, does NOT provide legal advice, and is NOT a substitute for consultation with a licensed attorney, CPA, financial advisor, or other qualified professional.

The summaries, urgency classifications, and action recommendations generated by PaperLens are informational in nature only. They reflect a probabilistic interpretation of document text by an AI language model and may contain errors, omissions, or misclassifications.

Specifically, PaperLens output should not be relied upon for:

• Determining your legal rights or obligations
• Responding to official government notices or legal proceedings
• Making financial decisions based on document contents
• Assessing compliance with laws, regulations, or contracts
• Any situation where professional judgment is legally required

For any document involving a potential legal obligation, financial penalty, or court proceeding, you should consult a qualified professional before taking action. PaperLens is a starting point, not a final answer.

2. User Responsibilities

2.1 Accuracy of Scans

The quality of PaperLens’s analysis depends directly on the quality of the document image you provide. You are responsible for:

• Providing legible, complete images that capture the full document
• Ensuring the document is the complete, unaltered original
• Verifying that AI analysis results match what is actually written in your document before acting on them

PaperLens is not responsible for errors caused by illegible images, cut-off text, low-resolution photographs, or altered documents.

2.2 Permitted Use

You agree to use PaperLens only for lawful purposes. You must not:

• Submit documents containing information that belongs to another person without their authorization
• Use PaperLens to process documents in furtherance of fraud, deception, or illegal activity
• Attempt to reverse-engineer, scrape, or extract our AI prompts or model outputs at scale
• Use automated systems (bots, scrapers) to access PaperLens beyond what our API expressly permits
• Resell or sublicense access to PaperLens without our written consent

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@paperlens.co if you suspect unauthorized access to your account.

3. Subscription Terms & Cancellations

3.1 Free Plan

The Free plan is provided at no charge and includes limited monthly scans. We reserve the right to modify the limits of the Free plan with 30 days’ notice.

3.2 Pro Subscription

The Pro plan is billed monthly at the price shown on our Pricing page at the time of subscription. Prices are in US Dollars and are subject to applicable taxes.

• Billing cycle: Charges occur on the same calendar day each month as your subscription start date
• Free trial: If a free trial is offered, you will not be charged until the trial period ends. You may cancel at any time during the trial without charge.
• Price changes: We will notify you by email at least 30 days before any price increase takes effect. Continued use after the effective date constitutes acceptance.

3.3 Cancellation

You may cancel your Pro subscription at any time from your account settings page. Cancellation is effective immediately; you will not be charged for the next billing cycle. You retain Pro access through the end of the current paid billing period. We do not provide refunds for partial billing periods.

3.4 Account Termination by Us

We reserve the right to suspend or terminate accounts that violate these Terms. In cases of termination for cause (violations of Section 2), no refund will be issued. In cases of termination without cause, we will provide a prorated refund for the unused portion of a prepaid subscription period.

4. Intellectual Property

PaperLens and its original content (excluding content provided by users) are and remain the exclusive property of PaperLens Inc. Our trademarks, trade dress, and service marks may not be used without prior written consent.

You retain full ownership of any documents you submit for analysis. By submitting a document, you grant us a limited, non-exclusive license to process it solely for the purpose of providing the analysis service you requested.

5. Limitation of Liability

To the fullest extent permitted by law, PaperLens Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to lost profits, missed deadlines, or penalties resulting from reliance on PaperLens analysis.

Our total aggregate liability to you for any claim arising from these Terms or your use of PaperLens shall not exceed the amount you paid us in the 12 months preceding the claim, or $50 USD, whichever is greater.

6. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in English.

7. Contact

For questions about these Terms, contact us at: legal@paperlens.co

We reserve the right to update these Terms. Material changes will be communicated by email at least 14 days in advance. Continued use after the effective date constitutes acceptance of the updated Terms.